Otago Power Outages
New Zealand has no open live feed, so the quickest way to check Otago is the official outage map from Aurora Energy, The Power Company and OtagoNet or another operator below.
Aurora Energy serves Dunedin, Central Otago and Queenstown Lakes; OtagoNet, managed by PowerNet, serves most of rural Otago; and Network Waitaki serves North Otago. The 23 October 2025 windstorm left 9,500 of OtagoNet's 15,700 South Otago customers without power a day later, and Clutha district declared a state of local emergency. OtagoNet recorded 2,535 minutes of interruptions per customer in the year to March 2026.
Who to contact in Otago
The lines companies responsible for faults in Otago. Search your address on an official outage map to confirm which one is yours.
| Lines company | Official outage map | Report by phone | Total customers |
|---|---|---|---|
| Aurora Energy | Open ↗ | 0800 22 00 05 | |
| The Power Company | Open ↗ | 0800 808 587 | |
| OtagoNet | Open ↗ | 0800 808 587 | |
| Network Waitaki | Open ↗ | 0800 440 220 |
If you see a fallen power line, stay 10 metres away and call 111.
Otago on the New Zealand map
Boundaries: Natural Earth (public domain).
Weather warnings
MetService (Meteorological Service of New Zealand) lists no active warnings for this area.
Largest places in Otago
- Dunedin
- Queenstown-Lakes
- Central Otago
- Waitaki
- Clutha
Nearby regions
Reliability in Otago
Average minutes without power and interruptions per customer, as published by the regulator or operator
| Lines company | Time without power | Interruptions | Year |
|---|---|---|---|
| Aurora Energy | 6 hr 28 min | 2.15 | 2026 |
| The Power Company | 44 hr 50 min | 6.04 | 2026 |
| OtagoNet | 42 hr 15 min | 3.97 | 2026 |
| Network Waitaki | 1 hr 44 min | 0.90 | 2026 |
Definitions vary by source, for example in how major storms are treated, so these figures aren't a ranking. See each operator's page for the exact scope.
Major power outages affecting Otago
Totals may cover every area affected, not only this one. Full accounts are on the New Zealand page.
Southern and central windstorm
24 October 2025114,300 connections (derived) affected
A day later PowerNet still had 17,800 of 38,200 Southland and 9,500 of 15,700 South Otago customers off, and states of local emergency were in force in Southland and Clutha.
Source: Commerce Commission, EDB ID Interruptions dataset (Schedule 10a raw interruption records, CSV)
Otago power outage FAQ
Who do I contact about a power outage in Otago?
Aurora Energy (0800 22 00 05), The Power Company (0800 808 587), OtagoNet (0800 808 587) and Network Waitaki (0800 440 220) repair the local network in Otago, which includes Dunedin, Queenstown-Lakes and Central Otago.
What was the biggest power outage in Otago?
Southern and central windstorm (24 October 2025) affected about 114,300 connections (derived) across the affected areas. A day later PowerNet still had 17,800 of 38,200 Southland and 9,500 of 15,700 South Otago customers off, and states of local emergency were in force in Southland and Clutha.
How reliable is the power supply in Otago?
Aurora Energy reported 6 hr 28 min of interruption per customer in 2026, and The Power Company reported 44 hr 50 min of interruption per customer in 2026, and OtagoNet reported 42 hr 15 min of interruption per customer in 2026. Scope differs between sources, so treat these as a guide and not a ranking.
Cite this page
You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.
PowerOutageTracker.com. "Otago Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/otago
Sources (5)
- Stats NZ, Subnational population estimates: At 30 June 2025 (Table 1, regional council areas, provisional)
- Stats NZ, Subnational population estimates: At 30 June 2026 (territorial authority areas, provisional)
- Commerce Commission, Electricity distributor information disclosure dataset (EDB ID Full, 1 September 2026): Schedule 8(i) average ICPs and Schedule 10(i) reliability, disclosure year to 31 March 2026
- PowerNet, More than 25,000 without power in deep south (24 October 2025)
- RNZ, Parts of Southland, Otago face week without power (24 October 2025)