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Otago Power Outages

New Zealand has no open live feed, so the quickest way to check Otago is the official outage map from Aurora Energy, The Power Company and OtagoNet or another operator below.

Aurora Energy serves Dunedin, Central Otago and Queenstown Lakes; OtagoNet, managed by PowerNet, serves most of rural Otago; and Network Waitaki serves North Otago. The 23 October 2025 windstorm left 9,500 of OtagoNet's 15,700 South Otago customers without power a day later, and Clutha district declared a state of local emergency. OtagoNet recorded 2,535 minutes of interruptions per customer in the year to March 2026.

Population
253,900
Estimate, 2025
Lines companies
4
About 109,849 customers in this area
Weather warnings
0
MetService
Major past events
1
Southern and central windstorm

Who to contact in Otago

The lines companies responsible for faults in Otago. Search your address on an official outage map to confirm which one is yours.

New Zealand lines companies, outage map links and phone numbers
Lines companyOfficial outage mapReport by phone
Aurora EnergyOpen ↗0800 22 00 05
The Power CompanyOpen ↗0800 808 587
OtagoNetOpen ↗0800 808 587
Network WaitakiOpen ↗0800 440 220

If you see a fallen power line, stay 10 metres away and call 111.

Otago on the New Zealand map

NorthlandAucklandWaikatoBay of PlentyGisborneHawke's BayTaranakiManawatū-WhanganuiWellingtonTasmanNelsonMarlboroughWest CoastCanterburyOtagoSouthlandNorthlandAucklandWaikatoBay of PlentyGisborneHawke's BayTaranakiWellingtonTasmanMarlboroughWest CoastCanterburyOtagoSouthland
New Zealand has 16 regions, shown over a 800 by 900 map.

Boundaries: Natural Earth (public domain).

Weather warnings

MetService (Meteorological Service of New Zealand) lists no active warnings for this area.

Source: MetService (Meteorological Service of New Zealand)

Largest places in Otago

  • Dunedin
  • Queenstown-Lakes
  • Central Otago
  • Waitaki
  • Clutha

Nearby regions

Reliability in Otago

Average minutes without power and interruptions per customer, as published by the regulator or operator

Lines companyTime without powerInterruptionsYear
Aurora Energy6 hr 28 min2.152026
The Power Company44 hr 50 min6.042026
OtagoNet42 hr 15 min3.972026
Network Waitaki1 hr 44 min0.902026

Definitions vary by source, for example in how major storms are treated, so these figures aren't a ranking. See each operator's page for the exact scope.

Major power outages affecting Otago

Totals may cover every area affected, not only this one. Full accounts are on the New Zealand page.

  1. Southern and central windstorm

    24 October 2025

    114,300 connections (derived) affected

    A day later PowerNet still had 17,800 of 38,200 Southland and 9,500 of 15,700 South Otago customers off, and states of local emergency were in force in Southland and Clutha.

    Source: Commerce Commission, EDB ID Interruptions dataset (Schedule 10a raw interruption records, CSV)

Otago power outage FAQ

Who do I contact about a power outage in Otago?

Aurora Energy (0800 22 00 05), The Power Company (0800 808 587), OtagoNet (0800 808 587) and Network Waitaki (0800 440 220) repair the local network in Otago, which includes Dunedin, Queenstown-Lakes and Central Otago.

What was the biggest power outage in Otago?

Southern and central windstorm (24 October 2025) affected about 114,300 connections (derived) across the affected areas. A day later PowerNet still had 17,800 of 38,200 Southland and 9,500 of 15,700 South Otago customers off, and states of local emergency were in force in Southland and Clutha.

How reliable is the power supply in Otago?

Aurora Energy reported 6 hr 28 min of interruption per customer in 2026, and The Power Company reported 44 hr 50 min of interruption per customer in 2026, and OtagoNet reported 42 hr 15 min of interruption per customer in 2026. Scope differs between sources, so treat these as a guide and not a ranking.