Hawke's Bay Power Outages
New Zealand has no open live feed, so the quickest way to check Hawke's Bay is the official outage map from Unison, Firstlight Network and Centralines or another operator below.
Unison serves Napier and Hastings, Centralines serves Central Hawke's Bay, Firstlight serves Wairoa and Scanpower reaches the southern edge. Flooding at Transpower's Redclyffe substation during Cyclone Gabrielle in February 2023 prompted a grid emergency and cut supply to Hawke's Bay and Gisborne. The sector's review found flooding in Hawke's Bay and Tairāwhiti interrupted over 60,000 customers and was the main cause of damage to Unison's subtransmission network and zone substations.
Who to contact in Hawke's Bay
The lines companies responsible for faults in Hawke's Bay. Search your address on an official outage map to confirm which one is yours.
| Lines company | Official outage map | Report by phone | Total customers |
|---|---|---|---|
| Unison | Open ↗ | 0800 286 476 | |
| Firstlight Network | Open ↗ | 0800 206 207 | |
| Centralines | Open ↗ | 0800 667 693 | |
| Scanpower | Open ↗ | 0800 80 80 39 |
If you see a fallen power line, stay 10 metres away and call 111.
Hawke's Bay on the New Zealand map
Boundaries: Natural Earth (public domain).
Weather warnings
MetService (Meteorological Service of New Zealand) lists no active warnings for this area.
Largest places in Hawke's Bay
- Hastings
- Napier
- Central Hawke's Bay
- Wairoa
Nearby regions
Reliability in Hawke's Bay
Average minutes without power and interruptions per customer, as published by the regulator or operator
| Lines company | Time without power | Interruptions | Year |
|---|---|---|---|
| Unison | 3 hr 24 min | 2.12 | 2026 |
| Firstlight Network | 8 hr 20 min | 4.20 | 2026 |
| Centralines | 5 hr 6 min | 3.65 | 2026 |
| Scanpower | 2 hr 16 min | 1.86 | 2026 |
Definitions vary by source, for example in how major storms are treated, so these figures aren't a ranking. See each operator's page for the exact scope.
Major power outages affecting Hawke's Bay
Totals may cover every area affected, not only this one. Full accounts are on the New Zealand page.
Cyclone Gabrielle
13 February 2023240,000 customers affected
Transpower declared a grid emergency after flooding at Redclyffe cut supply to Hawke's Bay and Gisborne. 90% of customers were restored by the end of day six, with Hawke's Bay and the Far North waiting longest.
Source: energia for Electricity Networks Aotearoa, Electricity Distribution Sector Cyclone Gabrielle Review
Hawke's Bay power outage FAQ
Who do I contact about a power outage in Hawke's Bay?
Unison (0800 286 476), Firstlight Network (0800 206 207), Centralines (0800 667 693) and Scanpower (0800 80 80 39) repair the local network in Hawke's Bay, which includes Hastings, Napier and Central Hawke's Bay.
What was the biggest power outage in Hawke's Bay?
Cyclone Gabrielle (13 February 2023) affected about 240,000 customers across the affected areas. Transpower declared a grid emergency after flooding at Redclyffe cut supply to Hawke's Bay and Gisborne. 90% of customers were restored by the end of day six, with Hawke's Bay and the Far North waiting longest.
How reliable is the power supply in Hawke's Bay?
Unison reported 3 hr 24 min of interruption per customer in 2026, and Firstlight Network reported 8 hr 20 min of interruption per customer in 2026, and Centralines reported 5 hr 6 min of interruption per customer in 2026. Scope differs between sources, so treat these as a guide and not a ranking.
Cite this page
You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.
PowerOutageTracker.com. "Hawke's Bay Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/hawkes-bay
Sources (4)
- Stats NZ, Subnational population estimates: At 30 June 2025 (Table 1, regional council areas, provisional)
- Commerce Commission, Electricity distributor information disclosure dataset (EDB ID Full, 1 September 2026): Schedule 8(i) average ICPs and Schedule 10(i) reliability, disclosure year to 31 March 2026
- Transpower declares grid emergency (14 February 2023)
- energia for Electricity Networks Aotearoa, Electricity Distribution Sector Cyclone Gabrielle Review