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Aurora Energy Power Outages: Map & How to Report

Aurora Energy doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Otago.

PowerOutageTracker is independent and not affiliated with Aurora Energy. If you see a fallen power line, stay 10 metres away and call 111.

Customers out now
—
Not shared live
Report by phone
0800 22 00 05
As published by the operator
Customers served
97,380
2026 figure
Time without power
6 hr 28 min
Per customer, 2026

Where Aurora Energy operates

Dunedin, Central Otago and Queenstown Lakes

Ownership: Dunedin City Holdings

Aurora Energy reliability

Aurora Energy reported 6 hr 28 min without power per customer in 2026, with 2.15 interruptions per customer. The national figure was 4 hr 1 min in 2025, though it may be measured differently.

Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.

Source: Commerce Commission, Electricity distributor information disclosure dataset (EDB ID Full, 1 September 2026): Schedule 8(i) average ICPs and Schedule 10(i) reliability, disclosure year to 31 March 2026

Aurora Energy FAQ

How do I report a power outage to Aurora Energy?

Call 0800 22 00 05. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 111.

What areas does Aurora Energy cover?

Dunedin, Central Otago and Queenstown Lakes

How reliable is Aurora Energy?

Aurora Energy reported 6 hr 28 min without power per customer and 2.15 interruptions per customer in 2026. Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.

PowerOutageTracker.com. "Aurora Energy Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/utilities/aurora-energy
Sources (1)