Northland Power Outages
New Zealand has no open live feed, so the quickest way to check Northland is the official outage map from Northpower and Top Energy.
Northpower serves Whangārei and Kaipara and Top Energy the Far North, with about 100,000 connections between them. When a transmission tower collapsed near Glorit on 20 June 2024, about 88,000 Northland customers lost power at once, because three grid supply points were affected, including Top Energy's only one. Top Energy recorded 1,511 minutes of interruptions per customer in the year to March 2026, including Cyclone Tam in April 2025, with vegetation the largest unplanned cause.
Who to contact in Northland
The lines companies responsible for faults in Northland. Search your address on an official outage map to confirm which one is yours.
| Lines company | Official outage map | Report by phone | Total customers |
|---|---|---|---|
| Northpower | Open ↗ | 0800 10 40 40 | |
| Top Energy | Open ↗ | 0800 867 363 |
If you see a fallen power line, stay 10 metres away and call 111.
Northland on the New Zealand map
Boundaries: Natural Earth (public domain).
Weather warnings
MetService (Meteorological Service of New Zealand) lists no active warnings for this area.
Largest places in Northland
- Whangārei
- Far North
- Kaipara
Nearby regions
Reliability in Northland
Average minutes without power and interruptions per customer, as published by the regulator or operator
| Lines company | Time without power | Interruptions | Year |
|---|---|---|---|
| Northpower | 9 hr 41 min | 5.92 | 2026 |
| Top Energy | 25 hr 11 min | 8.94 | 2026 |
Definitions vary by source, for example in how major storms are treated, so these figures aren't a ranking. See each operator's page for the exact scope.
Major power outages affecting Northland
Totals may cover every area affected, not only this one. Full accounts are on the New Zealand page.
Cyclone Gabrielle
13 February 2023240,000 customers affected
90% of customers were restored by the end of day six, with Hawke's Bay and the Far North waiting longest.
Source: energia for Electricity Networks Aotearoa, Electricity Distribution Sector Cyclone Gabrielle Review
Northland transmission tower collapse
21 June 202488,000 customers affected
About 88,000 Northland customers lost power just after 11:03am on 20 June 2024, when Kaikohe, Maungatapere and Bream Bay supply points were lost.
Source: Electricity Authority, Report on the Northland tower collapse of 20 June 2024
Cyclone Tam
17 April 202578,100 connections (derived) affected
Top Energy tagged 72 of its records to Cyclone Tam, with some Far North faults lasting about a week, and Northpower and Vector also recorded large storm interruptions.
Source: Commerce Commission, EDB ID Interruptions dataset (Schedule 10a raw interruption records, CSV)
Northland power outage FAQ
Who do I contact about a power outage in Northland?
Northpower (0800 10 40 40) and Top Energy (0800 867 363) repair the local network in Northland, which includes Whangārei, Far North and Kaipara.
What was the biggest power outage in Northland?
Cyclone Gabrielle (13 February 2023) affected about 240,000 customers across the affected areas. 90% of customers were restored by the end of day six, with Hawke's Bay and the Far North waiting longest.
How reliable is the power supply in Northland?
Northpower reported 9 hr 41 min of interruption per customer in 2026, and Top Energy reported 25 hr 11 min of interruption per customer in 2026. Scope differs between sources, so treat these as a guide and not a ranking.
Cite this page
You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.
PowerOutageTracker.com. "Northland Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/northland
Sources (5)
- Stats NZ, Subnational population estimates: At 30 June 2025 (Table 1, regional council areas, provisional)
- Stats NZ, Subnational population estimates: At 30 June 2026 (territorial authority areas, provisional)
- Commerce Commission, Electricity distributor information disclosure dataset (EDB ID Full, 1 September 2026): Schedule 8(i) average ICPs and Schedule 10(i) reliability, disclosure year to 31 March 2026
- Commerce Commission, EDB ID Interruptions dataset (Schedule 10a raw interruption records, CSV)
- Electricity Authority, Report on the Northland tower collapse of 20 June 2024