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Top Energy Power Outages: Map & How to Report

Top Energy doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Northland.

PowerOutageTracker is independent and not affiliated with Top Energy. If you see a fallen power line, stay 10 metres away and call 111.

Customers out now
—
Not shared live
Report by phone
0800 867 363
As published by the operator
Customers served
34,643
2026 figure
Time without power
25 hr 11 min
Per customer, 2026

Where Top Energy operates

Far North

Ownership: Top Energy Consumer Trust

Top Energy reliability

Top Energy reported 25 hr 11 min without power per customer in 2026, with 8.94 interruptions per customer. The national figure was 4 hr 1 min in 2025, though it may be measured differently.

Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.

Source: Commerce Commission, Electricity distributor information disclosure dataset (EDB ID Full, 1 September 2026): Schedule 8(i) average ICPs and Schedule 10(i) reliability, disclosure year to 31 March 2026

Major power outages involving Top Energy

Events in our sourced list that name Top Energy

  1. Cyclone Tam

    17 April 2025

    78,100 connections (derived) affected

    Top Energy tagged 72 of its records to Cyclone Tam, with some Far North faults lasting about a week, and Northpower and Vector also recorded large storm interruptions.

    Source: Commerce Commission, EDB ID Interruptions dataset (Schedule 10a raw interruption records, CSV)

Other lines companies nearby

Top Energy FAQ

How do I report a power outage to Top Energy?

Call 0800 867 363. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 111.

What areas does Top Energy cover?

Far North

How reliable is Top Energy?

Top Energy reported 25 hr 11 min without power per customer and 8.94 interruptions per customer in 2026. Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.

PowerOutageTracker.com. "Top Energy Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/utilities/top-energy
Sources (1)