Firstlight Network Power Outages: Map & How to Report
Firstlight Network doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Gisborne and Hawke's Bay.
PowerOutageTracker is independent and not affiliated with Firstlight Network. If you see a fallen power line, stay 10 metres away and call 111.
Where Firstlight Network operates
Gisborne, Wairoa and the East Coast
Ownership: Igneo Infrastructure Partners
Firstlight Network reliability
Firstlight Network reported 8 hr 20 min without power per customer in 2026, with 4.20 interruptions per customer. The national figure was 4 hr 1 min in 2025, though it may be measured differently.
Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.
Regions served
Other lines companies nearby
Firstlight Network FAQ
How do I report a power outage to Firstlight Network?
Call 0800 206 207. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 111.
What areas does Firstlight Network cover?
Gisborne, Wairoa and the East Coast
How reliable is Firstlight Network?
Firstlight Network reported 8 hr 20 min without power per customer and 4.20 interruptions per customer in 2026. Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.
Cite this page
You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.
PowerOutageTracker.com. "Firstlight Network Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/utilities/firstlight-network