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Synergy North Power Outages: Map & How to Report

Synergy North doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Ontario.

PowerOutageTracker is independent and not affiliated with Synergy North. If you see a fallen power line, stay 10 metres away and call 911.

Customers out now
—
Not shared live
Report by phone
807-343-1111 or 1-833-428-1451, option 2
As published by the operator
Customers served
57,559
2025 figure
Time without power
1 hr 16 min
Per customer, 2025

Where Synergy North operates

Thunder Bay and Kenora

Ownership: Municipally owned

Synergy North reliability

Synergy North reported 1 hr 16 min without power per customer in 2025, with 2.22 interruptions per customer. The national figure was 10 hr 5 min in 2023, though it may be measured differently.

Scope: All events incl. major events and loss of supply, summed from the OEB cause codes. Excluding major events: 0.79 hours SAIDI, 2.08 SAIFI.

Source: Ontario Energy Board open data, RRR 2.1.4.2 System Reliability Indicators (2025 data)

Synergy North FAQ

How do I report a power outage to Synergy North?

Call 807-343-1111 or 1-833-428-1451, option 2. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 911.

What areas does Synergy North cover?

Thunder Bay and Kenora

How reliable is Synergy North?

Synergy North reported 1 hr 16 min without power per customer and 2.22 interruptions per customer in 2025. Scope: All events incl. major events and loss of supply, summed from the OEB cause codes. Excluding major events: 0.79 hours SAIDI, 2.08 SAIFI.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Weather alerts contain information licensed under the Data Server End-use Licence of Environment and Climate Change Canada.

PowerOutageTracker.com. "Synergy North Power Outages." Accessed November 3, 2026. https://poweroutagetracker.com/world/canada/utilities/synergy-north
Sources (2)