Skip to content
PowerOutageTracker
Menu

Toronto Hydro Power Outages: Map & How to Report

Toronto Hydro doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Ontario.

PowerOutageTracker is independent and not affiliated with Toronto Hydro. If you see a fallen power line, stay 10 metres away and call 911.

Customers out now
—
Not shared live
Report by phone
416-542-8000, press 1
As published by the operator
Customers served
797,081
2025 figure
Time without power
1 hr 12 min
Per customer, 2025

Where Toronto Hydro operates

City of Toronto

Ownership: City of Toronto is the sole shareholder

Toronto Hydro reliability

Toronto Hydro reported 1 hr 12 min without power per customer in 2025, with 1.34 interruptions per customer. The national figure was 10 hr 5 min in 2023, though it may be measured differently.

Scope: All events incl. major events and loss of supply, summed from the OEB cause codes. Excluding major events: 0.93 hours SAIDI, 1.26 SAIFI.

Source: Ontario Energy Board open data, RRR 2.1.4.2 System Reliability Indicators (2025 data)

Major power outages involving Toronto Hydro

Events in our sourced list that name Toronto Hydro

  1. December 2013 Toronto ice storm

    December 21, 2013

    416,000 customers affected

    About 416,000 Toronto Hydro customers, 57% of its base, lost power at some point, affecting more than one million city residents.

    Source: Toronto Hydro Independent Review Panel Report, June 2014 (City of Toronto)

Toronto Hydro FAQ

How do I report a power outage to Toronto Hydro?

Call 416-542-8000, press 1. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 911.

What areas does Toronto Hydro cover?

City of Toronto

How reliable is Toronto Hydro?

Toronto Hydro reported 1 hr 12 min without power per customer and 1.34 interruptions per customer in 2025. Scope: All events incl. major events and loss of supply, summed from the OEB cause codes. Excluding major events: 0.93 hours SAIDI, 1.26 SAIFI.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Weather alerts contain information licensed under the Data Server End-use Licence of Environment and Climate Change Canada.

PowerOutageTracker.com. "Toronto Hydro Power Outages." Accessed November 3, 2026. https://poweroutagetracker.com/world/canada/utilities/toronto-hydro
Sources (2)