Entegrus Power Outages: Map & How to Report
Entegrus doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Ontario.
PowerOutageTracker is independent and not affiliated with Entegrus. If you see a fallen power line, stay 10 metres away and call 911.
Where Entegrus operates
Chatham-Kent, St. Thomas, Strathroy-Caradoc and other southwestern Ontario communities
Ownership: Municipally owned
Entegrus reliability
Entegrus reported 2 hr 18 min without power per customer in 2025, with 2.21 interruptions per customer. The national figure was 10 hr 5 min in 2023, though it may be measured differently.
Scope: All events incl. major events and loss of supply, summed from the OEB cause codes. Excluding major events: 2.30 hours SAIDI, 2.21 SAIFI.
Source: Ontario Energy Board open data, RRR 2.1.4.2 System Reliability Indicators (2025 data)
Provinces and territories served
Entegrus FAQ
How do I report a power outage to Entegrus?
Call 1-866-804-7325. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 911.
What areas does Entegrus cover?
Chatham-Kent, St. Thomas, Strathroy-Caradoc and other southwestern Ontario communities
How reliable is Entegrus?
Entegrus reported 2 hr 18 min without power per customer and 2.21 interruptions per customer in 2025. Scope: All events incl. major events and loss of supply, summed from the OEB cause codes. Excluding major events: 2.30 hours SAIDI, 2.21 SAIFI.
Cite this page
You may reuse our derived data under CC BY 4.0 with attribution. Weather alerts contain information licensed under the Data Server End-use Licence of Environment and Climate Change Canada.
PowerOutageTracker.com. "Entegrus Power Outages." Accessed November 3, 2026. https://poweroutagetracker.com/world/canada/utilities/entegrus