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Essential Energy Power Outages: Map & How to Report

Essential Energy doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in New South Wales and Queensland.

PowerOutageTracker is independent and not affiliated with Essential Energy. If you see a fallen power line, stay at least 10 metres away and call 000.

Customers out now
—
Not shared live
Report by phone
13 20 80
As published by the operator
Customers served
900,000
2025 figure
Time without power
3 hr 51 min
Per customer, 2025

Where Essential Energy operates

95 per cent of New South Wales and parts of southern Queensland

Ownership: NSW statutory State Owned Corporation

Essential Energy reliability

Essential Energy reported 3 hr 51 min without power per customer in 2025, with 1.61 interruptions per customer.

Scope: 2024/25 normalised under AER STPIS: unplanned, excludes major event days (17 in 2024/25). 2023/24 was 206 minutes and 1.52. By feeder: urban 72 min/0.80, short rural 224/1.65, long rural 486/2.63.

Source: Essential Energy, Distribution Annual Planning Report 2025 (22 December 2025)

Major power outages involving Essential Energy

Events in our sourced list that name Essential Energy

  1. Ex-Tropical Cyclone Alfred

    6 March 2025

    450,000 customers affected

    Essential Energy also had outages in northern NSW; no official peak total was found for its network.

    Source: Energex, Ex-Tropical Cyclone Alfred update, 15 March 2025

Essential Energy FAQ

How do I report a power outage to Essential Energy?

Call 13 20 80. It also takes reports online through the link on this page. If you see a fallen power line, stay at least 10 metres away and call 000.

What areas does Essential Energy cover?

95 per cent of New South Wales and parts of southern Queensland

How reliable is Essential Energy?

Essential Energy reported 3 hr 51 min without power per customer and 1.61 interruptions per customer in 2025. Scope: 2024/25 normalised under AER STPIS: unplanned, excludes major event days (17 in 2024/25). 2023/24 was 206 minutes and 1.52. By feeder: urban 72 min/0.80, short rural 224/1.65, long rural 486/2.63.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Warnings are © Commonwealth of Australia, Bureau of Meteorology. Check each source's licence before reuse.

PowerOutageTracker.com. "Essential Energy Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/australia/utilities/essential-energy
Sources (1)