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SSEN Power Cuts: Map & How to Report

As of 3 Nov, 16:17 GMT, SSEN reported 373 customers affected by unplanned power cuts across 11 open incidents. Check its official power cut map for your exact address.

PowerOutageTracker is independent and not affiliated with SSEN. If you see a fallen power line, stay at least 10 metres away and call 999.

Customers out now
373
From its open data
Report by phone
105
As published by the operator
Customers served
3,947,767
2025 figure
Time without power
55 min
Per customer, 2025

Where SSEN operates

Licence areaCustomersTime without power
Scottish Hydro Electric Power Distribution (North of Scotland)797,6551 hr 9 min
Southern Electric Power Distribution (Southern England)3,150,11251 min

Ownership: SSE Group

Current SSEN power cuts

Largest open unplanned incidents, as of 3 Nov, 16:17 GMT

AreaCustomers
OX49 5AN205
AB41 6UJ65
SN1 2AF32
SN8 2AP19
PH7 3BU16
OX3 9QP15
RG12 7HA9
SN14 0RT8

Live data: UK Power Networks open data, CC BY 4.0 · Supported by Northern Powergrid Open Data · SSEN open data, CC BY 4.0 · Supported by NGED Open Data

SSEN reliability

SSEN reported 55 min without power per customer in 2025, with 0.45 interruptions per customer. The national figure was 35 min in 2025, though it may be measured differently.

Scope: Ofgem Interruptions Incentive Scheme performance for regulatory year 2024/25 (ending 31 March 2025), planned plus unplanned interruptions of 3 minutes or more, after severe weather exceptional event adjustments as submitted by the DNO and before Ofgem's final assessment. CI 59.10 per 100 customers; CML = saidiMinutes.

Source: Ofgem, RIIO-ED2 annual summary report 2024-25 supplementary data file (Dataset tab)

Major power cuts involving SSEN

Events in our sourced list that name SSEN

  1. Storm Eunice

    18 February 2022

    1,700,000 customers affected

    SSEN called it the worst storm to hit its central southern area in over 30 years.

    Source: DESNZ/BEIS, Energy Emergencies Executive Committee: Storm Arwen Review, final report (June 2022)

  2. Storm Eowyn

    24 January 2025

    633,000 customers affected

    The total here adds the operators' own figures, because no single official total was found: NIE Networks 285,000, SP Energy Networks over 206,000 in Scotland and over 52,000 in its Manweb area, and SSEN at least 90,000.

    Source: NIE Networks, Storm Eowyn update (3 February 2025)

  3. Storm Babet

    18 October 2023

    100,000 customers affected

    SSEN alone restored 37,000 customers after fixing over 450 network faults in three days, with more than two-thirds reconnected within 3 hours.

    Source: SSEN, Homes reconnected following Storm Babet (21 October 2023)

  4. North Hyde substation fire

    20 March 2025

    71,655 customers affected

    All but two of SSEN's 66,919 directly supplied customers were back by 12:24, and the rest by 3pm.

    Source: NESO, North Hyde Review: final report (30 June 2025)

SSEN FAQ

How do I report a power cut to SSEN?

Call 105. It also takes reports online through the link on this page. If you see a fallen power line, stay at least 10 metres away and call 999.

What areas does SSEN cover?

The north of Scotland, including Aberdeenshire, the Highlands and islands, Perth and Kinross, Dundee, Angus, Moray and Argyll and Bute Central southern England, including Hampshire, Berkshire, Wiltshire, Dorset and Swindon, plus the west London boroughs of Ealing, Hounslow and Hillingdon

How reliable is SSEN?

SSEN reported 55 min without power per customer and 0.45 interruptions per customer in 2025. That is our customer-weighted average of its licence areas. Scope: Ofgem Interruptions Incentive Scheme performance for regulatory year 2024/25 (ending 31 March 2025), planned plus unplanned interruptions of 3 minutes or more, after severe weather exceptional event adjustments as submitted by the DNO and before Ofgem's final assessment. CI 59.10 per 100 customers; CML = saidiMinutes.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Live data is credited to each network operator's open-data licence below. Weather warnings are © Crown copyright, Met Office.

PowerOutageTracker.com. "SSEN Power Cuts." Accessed 3 November 2026. https://poweroutagetracker.com/world/united-kingdom/utilities/ssen
Sources (1)