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Orion Power Outages: Map & How to Report

Orion doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Canterbury.

PowerOutageTracker is independent and not affiliated with Orion. If you see a fallen power line, stay 10 metres away and call 111.

Customers out now
—
Not shared live
Report by phone
0800 363 9898
As published by the operator
Customers served
232,402
2026 figure
Time without power
1 hr 43 min
Per customer, 2026

Where Orion operates

Christchurch and central Canterbury

Ownership: Christchurch City Council 89.3%, Selwyn District Council 10.7%

Orion reliability

Orion reported 1 hr 43 min without power per customer in 2026, with 0.67 interruptions per customer. The national figure was 4 hr 1 min in 2025, though it may be measured differently.

Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.

Source: Commerce Commission, Electricity distributor information disclosure dataset (EDB ID Full, 1 September 2026): Schedule 8(i) average ICPs and Schedule 10(i) reliability, disclosure year to 31 March 2026

Major power outages involving Orion

Events in our sourced list that name Orion

  1. Christchurch earthquake

    23 February 2011

    150,000 customers affected

    Orion said about 80% of its customers initially lost power, and that about 150,000 customers, 70% of Christchurch households, were still without power that night.

    Source: RNZ, Power out in most of Christchurch (23 February 2011)

Orion FAQ

How do I report a power outage to Orion?

Call 0800 363 9898. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 111.

What areas does Orion cover?

Christchurch and central Canterbury

How reliable is Orion?

Orion reported 1 hr 43 min without power per customer and 0.67 interruptions per customer in 2026. Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.

PowerOutageTracker.com. "Orion Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/utilities/orion
Sources (1)