Horizon Networks Power Outages: Map & How to Report
Horizon Networks doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Bay of Plenty.
PowerOutageTracker is independent and not affiliated with Horizon Networks. If you see a fallen power line, stay 10 metres away and call 111.
Where Horizon Networks operates
Eastern Bay of Plenty including Whakatāne
Ownership: Trust Horizon
Horizon Networks reliability
Horizon Networks reported 6 hr 19 min without power per customer in 2026, with 2.78 interruptions per customer. The national figure was 4 hr 1 min in 2025, though it may be measured differently.
Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.
Regions served
Other lines companies nearby
Horizon Networks FAQ
How do I report a power outage to Horizon Networks?
Call 0800 467 496. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 111.
What areas does Horizon Networks cover?
Eastern Bay of Plenty including Whakatāne
How reliable is Horizon Networks?
Horizon Networks reported 6 hr 19 min without power per customer and 2.78 interruptions per customer in 2026. Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.
Cite this page
You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.
PowerOutageTracker.com. "Horizon Networks Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/utilities/horizon-networks