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Counties Energy Power Outages: Map & How to Report

Counties Energy doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Auckland and Waikato.

PowerOutageTracker is independent and not affiliated with Counties Energy. If you see a fallen power line, stay 10 metres away and call 111.

Customers out now
—
Not shared live
Report by phone
0800 100 202
As published by the operator
Customers served
49,940
2026 figure
Time without power
5 hr 46 min
Per customer, 2026

Where Counties Energy operates

Coast to coast between southern Papakura and Mercer, and west of the Waikato River from Mercer to Waikaretu

Ownership: Counties Energy Trust

Counties Energy reliability

Counties Energy reported 5 hr 46 min without power per customer in 2026, with 2.87 interruptions per customer. The national figure was 4 hr 1 min in 2025, though it may be measured differently.

Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.

Source: Commerce Commission, Electricity distributor information disclosure dataset (EDB ID Full, 1 September 2026): Schedule 8(i) average ICPs and Schedule 10(i) reliability, disclosure year to 31 March 2026

Counties Energy FAQ

How do I report a power outage to Counties Energy?

Call 0800 100 202. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 111.

What areas does Counties Energy cover?

Coast to coast between southern Papakura and Mercer, and west of the Waikato River from Mercer to Waikaretu

How reliable is Counties Energy?

Counties Energy reported 5 hr 46 min without power per customer and 2.87 interruptions per customer in 2026. Scope: Year to 31 March 2026. Planned plus unplanned network interruptions (Schedule 10(i) Class B + Class C), not normalised for major events, excluding low-voltage faults and Transpower outages. This is the Commerce Commission's performance-summary method.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Weather warnings are from MetService under CC BY 4.0. Reliability data is from the New Zealand Commerce Commission under CC BY 4.0.

PowerOutageTracker.com. "Counties Energy Power Outages." Accessed 4 November 2026. https://poweroutagetracker.com/world/new-zealand/utilities/counties-energy
Sources (1)