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Hydro-Québec Power Outages: Map & How to Report

Hydro-Québec doesn't publish live data we can use, so we can't show a current count. Its official outage map shows power outages in Quebec.

PowerOutageTracker is independent and not affiliated with Hydro-Québec. If you see a fallen power line, stay 10 metres away and call 911.

Customers out now
—
Not shared live
Report by phone
1-800-790-2424; off-grid communities 1-800-463-1109
As published by the operator
Customers served
4,646,532
2025 figure
Time without power
8 hr 21 min
Per customer, 2025

Where Hydro-Québec operates

Most of Québec

Ownership: Provincial Crown corporation; the Québec government is the sole shareholder

Hydro-Québec reliability

Hydro-Québec reported 8 hr 21 min without power per customer in 2025. The national figure was 10 hr 5 min in 2023, though it may be measured differently.

Scope: Raw continuity index (IC brut): planned and unplanned, all events, medium-voltage. Normalized, Major Event Days removed: 273 minutes. Hydro-Québec publishes no SAIFI in this filing.

Source: Hydro-Québec, Performance 2025 (HQD-3, Document 1), filed with the Régie de l'énergie

Major power outages involving Hydro-Québec

Events in our sourced list that name Hydro-Québec

  1. May 2022 derecho

    May 21, 2022

    2,406,654 customers affected

    Hydro-Québec counted 554,649 out at its peak.

    Source: Ontario Energy Board open data, RRR 2.1.4.2.10 Major Event Response Reporting

  2. Great Ice Storm of 1998

    January 5, 1998

    1,623,000 customers affected

    Hydro-Québec's outages peaked at 1,393,000 customers on January 10, and Statistics Canada counted over 230,000 more in Ontario. More than 1,000 transmission towers and over 30,000 wooden poles came down, and Hydro-Québec restored its last customer on February 6, more than a month after the storm began.

    Source: Hydro-Québec, The January Ice Storm

  3. April 2023 Québec ice storm

    April 5, 2023

    1,125,000 customers affected

    About 1,125,000 Hydro-Québec customers lost power at some point, with a peak of about 1.1 million, centred on Montréal, Outaouais and Montérégie.

    Source: Hydro-Québec via Newswire, Ice storm: update on the outages, April 8, 2023

Provinces and territories served

Other utilities nearby

Hydro-Québec FAQ

How do I report a power outage to Hydro-Québec?

Call 1-800-790-2424; off-grid communities 1-800-463-1109. It also takes reports online through the link on this page. If you see a fallen power line, stay 10 metres away and call 911.

What areas does Hydro-Québec cover?

Most of Québec

How reliable is Hydro-Québec?

Hydro-Québec reported 8 hr 21 min without power per customer in 2025. Scope: Raw continuity index (IC brut): planned and unplanned, all events, medium-voltage. Normalized, Major Event Days removed: 273 minutes. Hydro-Québec publishes no SAIFI in this filing.

Cite this page

You may reuse our derived data under CC BY 4.0 with attribution. Weather alerts contain information licensed under the Data Server End-use Licence of Environment and Climate Change Canada.

PowerOutageTracker.com. "Hydro-Québec Power Outages." Accessed November 3, 2026. https://poweroutagetracker.com/world/canada/utilities/hydro-quebec
Sources (2)