National Grid (Upstate New York) Outages: Live Status & Outage Map
As of Nov 2, 10:45 PM EST, National Grid (Upstate New York) was reporting no significant outages in the live data it shares with DOE's ODIN feed.
PowerOutageTracker is independent and not affiliated with National Grid (Upstate New York). In an emergency or if you see a downed line, call 911.
How reliable is National Grid?
Form EIA-861 reliability metrics for 2025, by state, compared with each state's average
| State | Customers | Outage time / customer | Outages / customer | Avg. restoration | State average |
|---|---|---|---|---|---|
| New York | 1,724,153 | 4 hr 2 min | 1.39 | 2 hr 54 min | 4 hr 7 min |
Outage time = SAIDI, outages = SAIFI, restoration = CAIDI, all including major events, as reported on Form EIA-861 (2025). Storm exposure differs a lot between territories, so one year is not a full verdict.
How National Grid compares in New York
Other large utilities serving New York, ranked by outage time per customer (2025)
National Grid service area
Counties where National Grid has service territory (EIA-861). Each links to live outage status and history.
New York
- Albany County
- Allegany County
- Cattaraugus County
- Cayuga County
- Chautauqua County
- Chenango County
- Clinton County
- Columbia County
- Cortland County
- Erie County
- Essex County
- Franklin County
- Fulton County
- Genesee County
- Hamilton County
- Herkimer County
- Jefferson County
- Lewis County
- Livingston County
- Madison County
- Monroe County
- Montgomery County
- Niagara County
- Oneida County
- Onondaga County
- Ontario County
- Orleans County
- Oswego County
- Otsego County
- Rensselaer County
- Saratoga County
- Schenectady County
- Schoharie County
- St. Lawrence County
- Warren County
- Washington County
- Wyoming County
National Grid outage FAQ
Is National Grid having a power outage right now?
As of Nov 2, 10:45 PM EST, National Grid was not reporting significant outages. Small, scattered outages may still occur.
How do I report a National Grid power outage?
Report outages directly to National Grid through its official outage reporting page (linked on this page). If you see a downed power line, stay at least 35 feet away and call 911.
How reliable is National Grid?
In 2025, the average National Grid customer was without power for about 4 hr 2 min in total (SAIDI, including major events), according to EIA-861. That ranks 119th of 179 large U.S. utilities, where 1st has the least outage time.
What areas does National Grid serve?
National Grid serves about 1,724,153 customers in New York, with service territory in 37 counties (EIA-861, 2025).
Cite this page
You may reuse our derived data under CC BY 4.0 with attribution. Underlying government data is public domain.
PowerOutageTracker.com. "National Grid (Upstate New York) Outages: Live Status & Outage Map." Accessed November 2, 2026. https://poweroutagetracker.com/utilities/national-grid-ny