New Hanover County, NC Power Outages
Utilities serving New Hanover County, North Carolina don't yet share live outage data with DOE's ODIN feed. Check your electric company's outage map (listed below) for real-time status.
New Hanover County on the North Carolina outage map
- Normal
- Minor
- Moderate
- Major
- Severe
- Limited data
Current outages
Weather alerts
No active outage-relevant weather alerts from the National Weather Service.
New Hanover County power outage history
Every significant outage recorded in New Hanover County since late 2014, with likely causes from NOAA storm reports
Since late 2014, DOE's EAGLE-I monitoring system has recorded 432 significant power outages in New Hanover County, meaning events that left at least 1% of customers in the dark. The largest (Sep 11 – Oct 23, 2018) came when tornadoes left 114,738 customers (100% of the county) without power.
From 2018 to 2025, the average customer here lost about 760 hr 4 min of power per year, more than the North Carolina average of 26 hr 3 min. That ranks 2nd of 100 North Carolina counties for outage time, where 1st has the most.
September is the riskiest month: it accounted for 78% of all customer outage time from 2018 to 2025. On 949 days in that period, at least 5% of customers were out at the same time. Outage time in New Hanover County has fallen recently: about 94 hr 35 min per customer per year in 2022–2025, versus 1425 hr 32 min in 2018–2021.
The most recent significant outage on record (Dec 19–23, 2025) affected 402 customers (15.8%) amid severe thunderstorms.
Worst outages on record
| # | When | Peak customers out | Days | Likely cause (NOAA) |
|---|---|---|---|---|
| 1 | Sep 11 – Oct 23, 2018 | 114,738(100%) | 43 | Tornadoes |
| 2 | Jul 16 – Aug 17, 2020 | 92,710(100%) | 33 | Hail and lightning |
| 3 | Oct 7–15, 2016 | 47,694(100%) | 9 | Flooding |
| 4 | Dec 6–17, 2020 | 26,039(100%) | 12 | Winter storm |
| 5 | Jun 3 – Jul 4, 2020 | 25,506(100%) | 32 | Severe thunderstorms |
Hours without power per customer, by year
When outages happen
Source: DOE/ORNL EAGLE-I recorded electricity outages, 2014–2025 (CC BY 4.0), with likely causes from the NOAA NCEI Storm Events Database. EAGLE-I coverage was partial before 2018, so averages use 2018–2025. Peak counts are the highest number of customers out at one time.
Who provides electricity in New Hanover County?
Electric companies with service territory in New Hanover County (EIA-861, 2025)
| Utility | Type | Customers (NC) | Avg. outage time / yr | Live data |
|---|---|---|---|---|
| Duke Energy Progress | Investor Owned | 1,679,755 | Not reporting |
Customer counts are each utility's statewide total in North Carolina. Source: U.S. Energy Information Administration, Form EIA-861 & Electric Power Annual.
Local outage news
No New Hanover County outage headlines in the past week.
New Hanover County power outage FAQ
Is the power out in New Hanover County right now?
No outages are currently reported for New Hanover County by participating utilities. Live coverage is limited here, so If your power is out, report it to your electric company.
Which electric company serves New Hanover County?
According to EIA-861 service territory data, Duke Energy Progress - (NC) provide electric service in New Hanover County, North Carolina.
What was the worst power outage in New Hanover County?
The largest outage recorded by DOE's EAGLE-I system since 2014 was Sep 11 – Oct 23, 2018. It peaked at 114,738 customers without power (100% of the county). NOAA storm reports for that period point to tornadoes.
How often does the power go out in New Hanover County?
EAGLE-I has recorded 432 significant outages here since late 2014. From 2018 to 2025 the average customer lost about 760 hr 4 min of power per year, and on 949 days at least 5% of customers were out at once.
Cite this page
You may reuse our derived data under CC BY 4.0 with attribution. Underlying government data is public domain.
PowerOutageTracker.com. "New Hanover County, NC Power Outages." Accessed November 2, 2026. https://poweroutagetracker.com/outages/north-carolina/new-hanover-county